These terms and conditions (‘the Terms’) govern the users (‘you’ or ‘your’) use of the gloir.co.uk (‘the Website’) and your relationship with:

Bachchay Limited (trading as Glöir and gloir.co.uk), company registration number 09901837, whose registered office is at 2 Stone Court, 11A Flint Close, London, E15 4QT, London, UK.

Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. If you have any queries regarding these Terms then please contact us.

General

Unless otherwise specified, the materials on this website are directed solely at consumers who access this website from the United Kingdom. Glöir does not represent that any product referred to in the materials on this website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. In accordance with UK legislation you must be at least 13 years of age to sign up for a Gloir.co.uk account.

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.

Any contract will be communicated in English.

We have taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Glöir disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.

Glöir shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

Certain hypertext links in this site may lead to other websites, which are not under the control of Glöir. When you activate any of these you will leave the gloir.co.uk website and Glöir has no control over and will accept no responsibility or liability for the material on any website which is not under the control of Glöir.

The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Glöir, or any of their employees or agents.

These terms and conditions shall be governed by and construed in accordance with English law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Glöir reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.

Privacy Policy

We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy.

Trademarks

All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of Glöir. No permission is given by Glöir for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.

Copyright

All designs, text, graphics and their selection and arrangement on this website are the copyright of Glöir or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Glöir prior written consent is strictly prohibited.

Acceptance of orders

All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. If any items are not available and you paid using a debit/credit card or PayPal you will not be charged for the cancelled items.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same.

Bulk Buying

Glöir website is available for non-commercial and domestic use only. For Bulk orders, please contact us via our contact us page.

Price Information

Gloir.co.uk has taken great care to ensure prices are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

Prices may change over time. All prices include VAT where appropriate.

We accept payment by most major credit or debit cards and PayPal. Payment will be debited from your account when we despatch your purchase.

All orders are subject to validation checks and authorisation by the card issuer. We may submit your order to a third party fraud screening provider who securely reviews orders on behalf of gloir.co.uk to eliminate fraud and safeguard our customers’ transactions. If the issuer of your payment refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

Orders can only be delivered Free of cost to UK addresses and BFPO addresses.

If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. (if your delivery address is inside the European Union (‘EU’) see ‘Customs clearance responsibilities for EU delivery addresses’). You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.

Please note that when shipping goods outside the United Kingdom, cross border shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of the United Kingdom, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.