You can check the status of your order and download an invoice by signing into your account and clicking on Orders under your dashboard.
Due to the nature of our products, once you have placed an order it cannot be cancelled or refunded. For damaged, lost or wrong items please see Returns & Refunds.
Due to the nature of the product, returns/exchanges are not accepted.
If you receive an incorrect item, Glöir will replace it with the same product or where this is not possible, a credit of the same value will be issued which can be redeemed against any product across Gloir.com.
If your item was lost or damaged during shipping, you are eligible for a full refund. When requesting your refund, please be ready to provide photographs clearly showing the problem with the item and its tracking number as soon as possible. You MUST fill out the form on the contact us page attaching any pictures and details.
Here at Glöir, we treat our customers to a FREE tracked delivery service anywhere in the UK.
Delivery times may vary at times or when a product is not in stock.
Forgotten your password? No worries, we have your back! Just simply click on Lost Password link on the Sign In page and we will have you back into your account in no time. Just enter your email address and a reminder email will be sent to you.
There are many benefits of Signing Up with us, from our special 15% your first order and 10% off subsequent orders to receiving a surprise birthday gift and professional skincare advice via our email newsletter. It is simple to do. Just click the Sign Up link at the top right corner of our website and you will be taken to a short simple form and that’s it. You are ready to go!
All purchases made on Gloir.co.uk are protected via PayPal.
Our Products are 100% Natural and Free of Chemicals and Preservatives. They are Environment Friendly and Not tested on Animals.
Our Products are Made in UK.
If you are facing any issues including logging in to your account, browsing Gloir.co.uk or simply have any questions, you may reach our Customer Service team by filling out the form on our Contact Us page. We aim to reply to your queries within 15 minutes.